Privacy Policy

1. Introduction

Welcome to VeronaDigital.in. We are a digital marketing agency based in Bengaluru, India. At Verona Digital ("we", "us", "our"), we respect and protect the privacy of visitors ("you", "your") to our website and clients whose information we handle.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you:

visit or browse our website,
contact us through forms, email, telephone, chat or other modes,
subscribe to our newsletters or marketing communications,
become a client or prospective client, or
otherwise interact with us in connection with our digital marketing services.

By using our website or services, you acknowledge that you have read and understood this Policy and consent to our collection, use and disclosure of your personal data as described here.

2. Applicable Law & Our Commitment to Compliance

We recognise that under the IT Act 2000 and rules thereunder, and with the passage of the Digital Personal Data Protection Act, 2023 (DPDP Act) in India, there are statutory requirements regarding collection, processing, storage, disclosure and security of personal data.
We commit to obtaining valid consent from data subjects before collecting or using their personal data, giving transparent notice about what data we collect and how we use it, and allowing you to exercise choices over your data.
We also commit to applying reasonable security practices and procedures to safeguard personal data from unauthorized access, disclosure or misuse.

3. Definitions

Personal Data: Any information that can identify you, either alone or together with other data — e.g. name, email, phone number, address, company name, billing information, etc.
Usage Data / Non-Personal Data: Data collected automatically from your use of the website — e.g. IP address, browser type/version, device ID or type, operating system, pages visited, time/date, referrer URL, cookies and other tracking technologies.
Data Subject: Any individual whose personal data is collected, processed or stored by Verona Digital.

1. Introduction

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you:

visit or browse our website,
contact us through forms, email, telephone, chat or other modes,
subscribe to our newsletters or marketing communications,
become a client or prospective client, or
otherwise interact with us in connection with our digital marketing services.

By using our website or services, you acknowledge that you have read and understood this Policy and consent to our collection, use and disclosure of your personal data as described here.

2. Applicable Law & Our Commitment to Compliance

We recognise that under the IT Act 2000 and rules thereunder, and with the passage of the Digital Personal Data Protection Act, 2023 (DPDP Act) in India, there are statutory requirements regarding collection, processing, storage, disclosure and security of personal data.
We commit to obtaining valid consent from data subjects before collecting or using their personal data, giving transparent notice about what data we collect and how we use it, and allowing you to exercise choices over your data.
We also commit to applying reasonable security practices and procedures to safeguard personal data from unauthorized access, disclosure or misuse.

3. Definitions

Personal Data: Any information that can identify you, either alone or together with other data — e.g. name, email, phone number, address, company name, billing information, etc.
Usage Data / Non-Personal Data: Data collected automatically from your use of the website — e.g. IP address, browser type/version, device ID or type, operating system, pages visited, time/date, referrer URL, cookies and other tracking technologies.
Data Subject: Any individual whose personal data is collected, processed or stored by Verona Digital.

4. What Data We Collect

4.1 Data you provide voluntarily

Name, email address, contact number, company/business name and industry, website URL or social media handles (if you approach us for services).
Billing or payment-related information (if applicable), mailing address, and other contact details.
Information you submit through contact/registration/enquiry forms, subscription forms, job/application forms, feedback or other communications.

4.2 Data collected automatically

Technical and usage data such as IP address, device type and identifiers, browser type and version, operating system, pages visited on our website, time/date of visit, referrer URL, and other usage patterns
Cookies, tracking pixels or similar technologies that help in site analytics, performance monitoring, or enhancing user experience.

5. How We Use Your Data

We use the data we collect for the following purposes:

To respond to your enquiries, provide you with services (digital marketing, consultancy, support), and maintain client relationships.
To process billing, payments or contractual obligations (if you hire us).
To send you communications such as newsletters, updates, and promotional offers — only if you have opted in.
To analyze and improve our website, services, user experience and marketing efforts.
To comply with applicable laws, regulations or legal obligations.
For any other legitimate purpose disclosed to you at the time of collection (with your consent).

We limit data collection to what is relevant and necessary for the purposes described. If we need your data for a new purpose, we will seek your explicit consent before using it for that purpose.

6. Data Sharing and Disclosure

We respect your privacy and will not sell, rent or lease your personal data to third parties for their marketing purposes.

However, we may disclose your data in the following circumstances:

To our employees, consultants, affiliates or contractors — strictly on a “need-to-know” basis — for the purpose of providing services you requested (e.g. campaign execution, analytics, reporting).
To third-party service providers (e.g. payment processors, email delivery services, analytics tools) who support our operations — strictly under confidentiality obligations, and only to the extent necessary to provide the requested service.
To comply with applicable laws, regulation, legal process, or requests by governmental authorities, or to protect our legal rights (e.g. in response to lawful subpoena, court order).
If Verona Digital is involved in a merger, acquisition or sale of assets — in which case data may be transferred to the acquiring entity, subject to confidentiality commitments.

If we ever plan to share your personal data for any new purpose not covered above, we will inform you and obtain your consent before doing so.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

Once the data is no longer needed, we will securely delete, anonymize or destroy it to prevent unauthorized access or misuse — unless there is a legal obligation requiring us to retain it longer (e.g. for audits, regulatory compliance, or legitimate business purposes).

8. Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These may include (but are not limited to):

Encryption (where appropriate), secure servers and access controls, restricted access to authorized personnel.
Internal policies for data access, handling and storage.
Periodic review of our data-handling practices, staff training on data privacy and security.

Despite our efforts, no security system is completely foolproof. If you believe your data has been compromised, please contact us immediately

9. Cookies & Tracking Technologies

We and/or our third-party partners may use cookies, tracking pixels, analytics tools or similar technologies to collect Usage Data.

Cookies help us — for example — to

remember your preferences,
analyze site traffic,
deliver marketing or targeted content (only if you have consented to such use).

If you prefer, you can disable or block cookies through your browser settings, but doing so may degrade your experience on our site or prevent some features from working properly.

10. Use of Data for Marketing & Direct Communication

If you have provided your consent, we may use your contact details to send you marketing materials, newsletters, offers, updates about our services — via email, phone, SMS, or other channels.

We will ensure that any marketing is done in compliance with applicable laws — including consent-based processing under the DPDP Act and, if relevant, the rules regulating commercial communications under telecom or other sectoral regulations

11. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time — for example, in response to changes in law, business practices, or services offered.

When we do so, we will:

publish the updated version on this page,
update the “Last Updated” date at the top, and
where required by law or in cases of material changes, inform data subjects by email or prominent notice on the website.

Your continued use of our website or services after such changes will constitute acceptance of the revised Policy.

12. Contact Information & Grievance Officer

If you have any questions, concerns or requests regarding your personal data or this Privacy Policy — including requests for access, correction, deletion, withdrawal of consent, or other rights — please reach out to us at:

Verona Digital
Registered Office / Correspondence Address: [Insert Address in Bengaluru]
Email: [insert contact email]
Phone: [insert contact phone number]

We strive to respond to all privacy-related requests or complaints within a reasonable timeframe (or as required under applicable law).

13. Disclaimer & Limitation of Liability

While we implement reasonable security measures, we cannot guarantee absolute security of data transmitted over the internet. Your use of our website and services is at your own risk.

We are not responsible for actions of third-party sites, services or tools (e.g. analytics providers, payment gateways, social media platforms) to which we may link, embed or interface — and you should review their privacy policies before sharing your data with them.

14. Acceptance

By using veronaDigital.in, engaging with our services, or providing your data to us, you agree that your personal data will be handled in accordance with this Privacy Policy.

If you do not agree with any part of this Policy, please do not use our website or submit your personal data to us.

Thank you for trusting Verona Digital. We value your privacy and strive to protect your data with care and transparency.